Help Center

📚 Frequently Asked Questions

How to analyze handwritten alarm notes?

Go to Dashboard → Scanner → Choose a photo. AI automatically extracts all data.

What CSV format is accepted?

Required columns: tag, description, priority, timestamp, area

How to export a report?

Dashboard → Reports → Generate PDF

What to do in case of error?

Contact support@alarmlens.com with a screenshot

📞 Direct Contact

Support Email: support@alarmlens.com

Response time: < 24h (Free) / < 2h (Pro) / < 30min (Enterprise)

📌 Need urgent assistance? Our team is available 24/7 for Pro and Enterprise plans.